Patient Operations

Patient
Voice & Intake

Capture every call. Recover no-shows. Reactivate dormant patients. Replace forms with conversation.

HIPAA CompliantSOC 2 AlignedBAA AvailableU.S.-Based
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Built by operators with 20+ years in medtech.

A day at the front desk.

6:42 AMAfter-hours

New patient call captured

Caller presents with chronic back pain. AI agent qualifies clinical urgency, verifies insurance, checks the provider schedule, books the appointment. Front desk arrives to a confirmed booking on the calendar.

11:02 AMOutbound

No-show recovery cadence

Yesterday's no-shows receive a personalized SMS. Non-responders get a ringless voicemail. Cold contacts get a follow-up call. 4 appointments reclaimed before lunch.

5:48 PMAfter-hours

Urgent call triaged

Caller describes red-flag symptoms. AI agent detects urgency, initiates clinical escalation protocol, bridges the on-call provider live. Zero delay to care. Full transcript logged.

What We Build

What it does.

24/7 Call Answering

Every inbound call answered. Missed calls recovered with SMS and callback.

No-Show & Recall Outreach

Active outreach for missed appointments and 6/12-month patient recall.

Patient Reactivation

Dormant patient lists turned into booked appointments.

Conversational Intake

Patients speak their answers. EHR populated with clean data.

Impact on the metrics that matter.

30-40%
no-show reduction
$200
average value per recovered appointment
24/7
call coverage, no added headcount
<3 weeks
to live deployment

HIPAA · BAA · SOC 2 Aligned · U.S.-Based

Live in under 3 weeks — discover, build, launch.

Scope a deployment for your practice.

Book a 30-minute working session.

Book a working session