Privacy Policy

This Privacy Policy explains how Innova AI (“Innova”, “we”, “us”) collects, uses, and protects information from visitors to innova-ai.com and from clients using our voice AI systems.

• Site visitors: standard server logs, page-view analytics, and any information voluntarily submitted through forms (name, email, phone, message).
• Demo and discovery calls: booking metadata via our calendar provider; call transcripts only when explicitly disclosed to participants.
• Client deployments: data flowing through voice AI agents we operate is governed by the data-processing agreement signed with each client.

• To respond to inquiries and book discovery calls.
• To improve site performance and content.
• To deliver the contracted voice AI services to clients under their data-processing agreement.

We do not sell visitor or client data. We do not share personally identifiable information with third parties for advertising or marketing purposes.

Innova systems are HIPAA-aligned and operated under SOC 2-aligned controls. Specific compliance scope is set per client engagement and documented in the executed data-processing agreement.

U.S. residents may request access to or deletion of personal information we hold by contacting us at the email below. Where state law applies (CCPA, etc.), we honor statutory request windows.

Questions about this policy or your data: privacy@innova-ai.com