Clinical Engagement

Provider
Engagement

Two workflows, one compliance posture. Inbound provider calls. Outbound prescriber outreach.

HIPAA CompliantSOC 2 AlignedBAA AvailableU.S.-Based
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Built by operators with 20+ years in medtech.

What We Build

Two workflows. Same compliance.

Inbound: Providers Call You

For hospital systems, multi-location practices, and device customer service teams.

After-Hours Provider Calls

Surgeons, nurses, and clinical staff reach a real conversation any hour. Escalation rules respected.

Adverse Event Intake

Structured triage and routing of complaints. Audit-trailed for compliance review.

Feedback & Field Input

Provider sentiment, product issues, field intelligence — structured and trended over time.

Outbound: You Reach Providers

For medical device commercial teams and pharma field operations.

Prescriber Follow-Up

Scheduled outreach to prescribers after clinical events. Built into your Veeva or Salesforce Health Cloud cadence.

Referral Coordination

Outbound coordination with referring physicians and clinical networks. Voice and SMS sequences.

Lapsed Account Reactivation

Reconnect with dormant prescribers or providers. Voice agents with clinical vocabulary.

Built for the compliance posture clinical conversations require.

Every provider conversation is timestamped, transcribed, and archived with role-based access. BAA available. Pharmacovigilance-ready audit trail for adverse event workflows.

HIPAA · BAA · SOC 2 Aligned · U.S.-Based

Live in under 3 weeks — discover, build, launch.

Scope inbound, outbound, or both.

Book a 30-minute working session.

Book a working session