Per-minute pricing
Range: $0.10–$0.40/min. PRO: low entry cost. CON: traffic spikes blow the budget. Best for low-volume, predictable scenarios.
Flat subscription
Range: $150–$1,500/month with included call volume. PRO: predictable. CON: overage fees on heavy months. Best for predictable budgets.
Custom deployment
Range: $1,500–$5,000+/month flat, fully inclusive. PRO: predictable + comprehensive. CON: higher entry. Best for regulated, integrated, multi-location operations.
Decision shortcut
- <100 calls/month → per-minute or self-service
- 100–500 calls/month → flat subscription
- 500+ calls/month or regulated → custom deployment
Frequently Asked Questions
- Which model has fewest surprises?
- Custom deployment with flat pricing — Innova's standard model. Fewer line items, no per-minute games, no overage fees.